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Solid Timber FAQs

What is the difference between standard and select timber?

Standard timber means that you are more likely to get 2nd grade timber or timber that may have imperfections such as gum veins, holes and knots. This type of timber works well in older style houses, creating a more natural look and feel to the home.

Select timber means that you are getting the best selection of timber that has minimal imperfections or no gum veins at all.

Do solid timber floorboards need to be acclimatized?

Most certainly. Timber is a natural (hygroscopic) material. For this reason, solid timber floors may need to be acclimatized to their new local environment before installation. In the home, various conditions such as heaters, air conditioning or direct sunlight can affect the moisture content of the floor. Usually, a two - week onsite acclimatization is ideal.

Can I pick the gloss level on my floorboards?

Of course, most coating systems are available with 3 gloss levels or more, ranging from low sheen to high gloss. It depends on the brand. Our Sydney showroom has several different finishes on display.

What coatings should I have in order to get the best result on my new or existing timber floor?

When choosing a coating for your floor you must take into consideration the traffic in which will be entered. A polyurethane finish is the most durable and will stand up to any heavy traffic. Whereas a water base finish, although, minimal smell when applied at first, is less durable and wears a lot quicker. This particular finish is more popular in department stores and restaurants because of the minimal smell it distribute out and the time frame in which it dries. However, a recoat is applied regularly to these floors due to the heavy traffic they endure.

Should I use battens or plywood under my timber floor boards?

Battens will always be cheaper, and as stated above can be levelled easily, however this system sometimes creates a hollow effect and can create a big issue with height differences when meeting up to other floor coverings. Plywood is much better underfoot giving a more solid feel.

How are either the battens or plywood fixed to my concrete?

Either systems are fastened to the concrete slab by pre drilling into concrete and hammering steel concrete anchors to lock into place. Other systems can be used however for long term performance this system is recommended.

Can I install a new floor over my existing timber floor?

Absolutely! As long as the existing floor is level, you can lay a new floor over the top. However, bear in mind that the new floor installed will rise from 12mm to 19mm depending on the thickness of the floor you choose to have installed.

Can I just stick the floorboards directly to my concrete?

In most cases we recommend not. However, if a qualified and competent installer is used, it is possible. It is important to note that the concrete slab must be very level, and appropriate adhesives such Bostik Ultraset must be used.

What if my concrete is not level?

Leveling of concrete is possible using a 19mm baton system, where the governing height is obtained and each baton is packed from underneath to match heights. The batons are then secured to the concrete using traditional fixing techniques.

What is secret nailing?

This is the system of fastening the timber floorboards. Flooring staples or nails are driven in at a 45 degree angle through the tongue of each board to the substrate. The groove of each subsequent board covers the staple or nail, meaning there will be no visible nail marks on the surface of the timber floor.

Are solid timber floors structural?

All 19mm solid flooring is structural meaning they can be laid at no more than 450mm centres over batons, bearers and joists and of course over an existing structural floor e.g. plywood particle board or old timber flooring.

Does the size of the board affect the look of my floors and how does it?

It really is a personal choice; generally larger boards are used in larger areas creating a sense of space.

How will moisture affect my timber floor?

It is imperative that your environment be tested prior to installing any timber floors. Moisture is the main cause of floors failing or performing badly. If a moisture problem exists it must be rectified prior to installation of a new timber floor. How this is done will depend on each individual job and your requirements.

How often will I need to sand and re-polish my floors?

Providing regular maintenance is performed e.g., vacuuming, periodical "dry" mopping, the placement of door mats etc to avoid things like sand and dirt being walked over the floor, the coating system should last 10-12 years with little or no need for a full recoat. Just remember as long as you look after your floor, it will look after you.

What is Janka hardness?

The Janka hardness test measures the hardness of wood. Technically, it involves measuring the force required to embed a 11.28 millimetre (0.444 inch) steel ball into wood to half its diameter. This method was chosen so that the result would leave an indention 100 square millimetres in size. It is one of the best measures of the ability of a wood species to withstand denting and wear. It is also a good indicator of how hard a species is to saw or nail. Basically, the higher the Janka, the harder the wood.

How do I maintain my floor?

In order to maximize the durability and beauty of your floor, we recommend the following practices as part of your floor’s normal care and maintenance.

  • Place doormats or rugs at entrances to collect moister, sand, grit and other potentially damaging substances from being tracked onto your floor.
  • Dust mop or vacuum with a soft accessory to keep your floor clean from dust, dirt or grit.
  • For sticky spots, use a soft damp cloth to gently scrub the floor. If necessary, use a generic hardwood floor cleaner. Do not use steel wool or other abrasive scouring pads.
  • Do not use harsh detergents, abrasive cleansers, or corrosive chemicals to clean your floor.
  • Avoid excessive water. Use mats in the kitchen, bathroom and laundry room to protect against spills. If a spill occurs, blot it up immediately with a dry cloth or slightly damp mop.
  • Use only colourfast and non-scratch carpeting or pads on your floor.
  • Protect the floor from furniture legs and do not walk on the floor with high-heeled shoes.

If you have any questions, please contact us and speak to one of experienced staff.

Alexandria showroom

Mon to Sat 9:30am - 5.00pm
Sun 10.30am - 4pm

Neutral Bay showroom

Mon-Sat 10:00am - 5.00pm